In almost every situation, your mattress will feel firmer than the one you tried in the store. This is because floor models have been on display for weeks or even months and many people have already tried them before you. The mattresses on display are already broken into and the one you are receiving is brand new!
It is like breaking in a new pair of shoes. They may feel stiff and uncomfortable at first, but if you wear them out a couple of times, they start to feel more comfortable.
Give your new mattress a few nights or even a week or two to break in, it will soften up a little and feel exactly how you remember in the mattress showroom.
For more information on your mattress may feel different from the one you tried in the store visit our blog: https://www.nationalmattress.ca/why-does-a-new-mattress-feel-firmer