Frequently Asked
National Mattress matches any lower price on the same or comparable mattress at an authorized Canadian dealer and beats it by another 10% of the difference, before purchase or within 365 days after. This general FAQ gathers the store-wide policies behind that: a 365-Night Sleep Trial on every mattress, the longest in Canada, with at least 21 nights to adjust; salaried sleep experts who earn nothing extra for upselling; and seven Ontario showrooms open seven days a week, in North York, Markham, two Mississauga locations, Kitchener, Hamilton, and Barrie. Payment options span Visa, Mastercard, PayPal, Google Pay, and Apple Pay online; Visa, Mastercard, Interac debit, and cash in store; and Affirm financing from 0-31.99% APR based on eligibility. Other entries explain Canadian-made sourcing, mix-match box springs, factory-sealed-only stock, and a history dating to 2012.
Online we accept Visa, Mastercard, PayPal, Google Pay, and Apple Pay. In store we accept Visa, Mastercard, Interac debit, and cash. Financing through Affirm is available both online and in store, so you can choose the option that works best for you whether...
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Yes - every mattress comes with our 365-Night Sleep Trial, the longest in Canada. Sleep on it for at least 21 nights to let your body adjust, then if it is not right you can exchange it for any other model or return it for a full refund any time through...
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Yes. Select Affirm at checkout to see the financing options you qualify for. Rates range from 0-31.99% APR based on creditworthiness and an eligibility check, so not everyone qualifies for 0%. For example, an $800 purchase could split into 4 interest...
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Yes, and we go further than matching. If you find a lower price on the same or a comparable mattress at an authorized Canadian dealer - new, factory sealed, compared on the total out-the-door price - we match it and beat it by another 10% of the difference...
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No. Our sleep experts earn the same salary whether you buy a budget mattress or a premium one, so there is no incentive to upsell you. They start from your budget, show you options within it, and will honestly tell you to save your money if a pricier...
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We cut the costs that inflate mattress prices elsewhere. We buy factory-direct from Canadian manufacturers in volume, skip expensive TV and affiliate advertising in favour of word-of-mouth, pay our sleep experts a salary instead of commission, and run...
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Yes. We have seven showrooms across Ontario - North York, Markham, two in Mississauga, Kitchener, Hamilton, and Barrie - open seven days a week (Mon-Fri 10am-8pm, Sat 10am-6pm, Sun 11am-5pm). Come lie on any mattress for as long as you like with zero...
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Most of them, yes. The majority of our mattresses are manufactured right here in the Greater Toronto Area. Buying from local makers means shorter supply chains, which keeps products fresher, delivery faster, and prices lower. It also lets our team work...
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We have proudly served customers since 2012 - more than a decade of helping Canadians sleep better. In that time we have grown to seven Ontario showrooms and a wide lineup of mattresses across more than a dozen brands, from value models to luxury. Our...
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A mix-match box spring is made by a different manufacturer than your mattress, so its colour or fabric may not match. It provides the same support and quality as a matching box spring at a noticeably lower cost. Because the box spring is hidden once ...
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Everything in our regular range is brand new and factory sealed in its original manufacturer packaging, and each one includes the full manufacturer warranty. The one exception is our Open Bag collection, which is sold separately and clearly labelled: ...
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