Why does the euro-top surface look slightly uneven?
That is part of the euro-top construction, not a defect. The stitched euro-top creates gentle contours across the surface, which several owners noticed and which settles in once the bed is dressed and slept on. It does not affect support: the bed scores 9.6 out of 10 for responsiveness and 9.3 out of 10 for edge support, so it stays firm and stable underfoot. If a panel arrives visibly damaged, that is separate and worth reporting.
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