What is your return policy?
Every mattress purchase is backed by our 365-Night Sleep Trial with a full refund guarantee. Sleep on your mattress for a minimum of 21 nights to let your body adjust, then if it is not right for you, request a return anytime through night 365 for a full refund to your original payment method. No restocking fees, no deductions - we will even pick it up at your door for free.
You can also exchange your mattress at any point during the trial for any other mattress in our lineup of 200+ mattresses across 14+ brands, including different sizes. If you exchange for a more expensive mattress, you pay the difference. If you exchange for a less expensive mattress, we refund the difference. Your full refund option remains available through night 365 even after an exchange.
Unopened merchandise can be returned within 365 days for a full refund. Sleep accessories (pillows, protectors, sheets) can be returned within 60 days. All returned mattresses in donatable condition are given to local charities. For full details visit: https://www.nationalmattress.ca/return-policy
