We offer a return and exchange policy if you are unhappy with your new mattress. This is great peace of mind knowing that if you did not make the right decision the first time, you have the option of picking a new mattress that may be better.
The most important thing to realize is that your new mattress takes some time to break in, and your body takes some time to get used to a new mattress.
Try getting adjusted to your new mattress for as long as possible, within the exchange or return period. If you rush your return or exchange too early, you are not giving yourself enough time to realize what you actually need which will make it more difficult to choose another mattress that is more suitable to your needs. Be patient, and don’t rush the process!
For more information on returning or exchanging your mattress visit our blog: https://www.nationalmattress.ca/exchanging-or-returning-your-mattress