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Showing mattresses available in : Toronto GO
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    • Locations
      Mississauga Location 6620 Kitimat Road Unit#3, (401/Erin Mills) Mississauga, ON | 905-878-8444
      Toronto Location 33 Belvia Road, (QEW/Kipling) Etobicoke, ON | 905-565-0885
      Markham Location 7701 Woodbine Ave. Unit#5, Markham, ON | 905-963-0890
      Kitchener Location 842 Victoria Street North,
      Kitchener, ON | 226-336-7519
      Hamilton Location 444 Barton Street East,
      Hamilton, ON | 289-309-6444
      Barrie Location 35 Lennox Drive,
      Barrie, ON | 705-417-2735
  • Over 1000 Mattresses In Stock!
  • Wholesale/Outlet Pricing
  • Everything Brand New and Sealed
  • Free Delivery On Orders Over $199

Manufacturer’s Warranty

manufacturer

At National Mattress, we prioritize your satisfaction and want to ensure that you experience peace of mind with your purchase. Our brand-new mattresses come with a comprehensive manufacturer's warranty to provide you with confidence in the quality and durability of your investment.

Should you encounter any issues with your mattress, our dedicated customer support team is here to assist you. Simply reach out to us at [email protected], and we will guide you through the warranty process, addressing any concerns you may have.

To expedite the resolution process, we may require you to provide pictures or conduct a brief inspection at your home to identify the problem. Once the issue is identified and approved by the manufacturer, we will promptly arrange either a repair or a replacement for your mattress, ensuring that you receive a resolution tailored to the specific circumstances.

Understanding that warranty claims can sometimes be perceived as a hassle, we are committed to making the process as seamless and hassle-free as possible for our valued customers. Our goal is to provide efficient and effective solutions to any issues covered by the manufacturer's warranty.

More Information:

Typical Coverage: Most mattress warranties cover specific conditions, including sagging to a certain depth, faulty components, and broken box springs. The depth of sagging covered by warranties typically ranges from 0.75 inches to 1.5 inches or more. Warranties are designed to address issues with faulty components, ensuring that your mattress remains free from defects.

Exclusions: It's important to note that normal wear and tear, accidental rips, or spillages are usually not covered by mattress warranties. These warranties are intended to protect against manufacturing defects and issues that arise under normal use conditions.

Warranty Period: A mattress warranty is a predetermined period during which the manufacturer covers the replacement or repair of the mattress under specific conditions. The average length of a mattress warranty is around 10 years, although this can vary depending on the manufacturer's policies.

Limited Warranties: All mattress warranties are written as limited warranties, meaning they protect your mattress purchase from problems caused by manufacturing. The specifics of what is covered can vary from brand to brand, so it's crucial to thoroughly read and understand the warranty information provided by the manufacturer.

We encourage our customers to review the warranty information associated with their specific mattress brand to ensure a clear understanding of the coverage and conditions. If you have any questions or concerns about the warranty for your mattress, our customer support team is always ready to assist you.